Delivery Information
When our delivery company delivers your goods, it is at the carriers discretion whether they will delivery to properties that are above or below the ground floor, this may also include but is not limited to steps that are immediately outside the premises which are required to gain access to the property.
You must inform us before delivery of any restrictions gaining access to the delivery address, including but not limited to, steps, narrow walkways, narrow doors, overhanging trees, narrow lanes and tight bends. If your delivery is refused because of restricted access then you may
be charged an additional fee or have the delivery subtracted from any refunds.
Standard Delivery is next day for all items. Orders must be placed before 12pm in order to qualify for next day delivery and the product must be in-stock. The delivery company may provide a booking service for this
delivery, and so may call to notify you before delivery, but this is not guaranteed. Restyle accepts no responsibilities if the delivery is
not made when the delivery company has arranged. Delivery times may increase during peak periods such as Christmas, please contact sales to
enquire about current delivery times.
You should be aware that you may have to assist the delivery man in delivering the product, especially in situations listed above, where access is restricted or access to the property is above or below ground floor, e.g. a block of flats Specific Delivery Dates can be requested, however, Restyle Fitness can make no guarantees that this is available.
Restyle Fitness will not accept any responsibility, nor entertain any claim made for compensation for late delivery.
When the delivery is complete you MUST ensure that you have received all the boxes that are noted on the delivery note and that the boxes are in good condition, if not, you MUST note on the delivery note how many boxes are missing and what the condition of the boxes is. Please make sure to contact us quickly regarding short or damaged deliveries, this does not affect your statutory rights in the event of the goods being faulty.
Please note that if you wish to return products to us, then you are liable for any delivery charges in returning the goods.
Please Note: Betweenthe 19th December and the 4th January no order will be dispatched. After the 19th December the next date for dispatch will be 5th January.
Extra Delivery Charges
Next Day Delivery is available on certain products, so long as the order is placed before 12pm, and your payment has cleared. Next Day delivery comes with an additional charge.
Please note, that due to high shipping costs, the some postcodes and areas may be subject to an additional shipping charge of £60
The postocdes currently excluded from free delivery are (but not limited to) BT, HS, IV, AB, PH, PA, DD, KW and all off shore postcodes, including (but not limited to), the Isle of Man, Isle of White, Shetland, Outer Hebrides, Jersey, Guernsey.